For every successful transaction PAYMENTZ is sending the email to the customer.We are a payment aggregator and only facilitate the merchant with online payments. For status of the order, we suggest that you contact the merchant.

We are a payment aggregator and only facilitate the merchant with online payments. For status of the order, we suggest that you contact the merchant.

You can raise a request with us using our ticketing system or you can send the request on our support email. With your request please provide your email id, screenshot of debit and transaction ID received from the merchant and we will get back to you at the earliest.

Yes, we can. Please provide the below details by raising a request with us using our ticketing system or you can send the request on our support email and we will get back to you at the earliest:
1) A common email id you use for making online transactions
2) Amount and date of debit
3) Screenshot of the debit, in case it was a netbanking or wallet transaction
4)Last 4 digits of the card used, in case this was a card transaction.

We are a payment aggregator and only facilitate the merchant with online payments. We request you to contact the merchant with the transaction details for a refund.