Popular Questions
About PAYMENTZ
Getting started
Popular Questions
What are the documents needed to sign up?
Here are the Documents to be shared : One Business Proof (Certificate of Incorporation, Partnership deed, Service tax, GST registration document)Firm/Company PAN (Not for Proprietorship), Promoter's PAN (Proprietor/director), Cancelled cheque / Bank account statement in the name of the business, Authorized signatory address proof (Passport/AADHAR/DL/EC)
What are the charges involved? Do you charge any set-up fee?
We offer a simple and transparent pricing plan which has no hidden fees: 2% per successful transaction. +1% for International cards, EMI and Amex.No setup fees.No Annual maintenance charges.GST applicable of 18% on the transaction fee.On domestic transactions, we levy a 2% Transaction charge + 0.36% GST* = 2.36% per successful transaction.On International / AMEX / EMI transactions, we levy a 3% Transaction charge + 0.54 % GST* = 3.54%.
Can I accept international payments through PAYMENTZ?
Yes. PAYMENTZ supports accepting payments through cards issued by any overseas bank.
How do I collect the payments made by the customer? Is it a manual process?
Settlements are completely automated; there is no need for manual intervention. The captured payments would be settled to your account as per your settlement cycle.
What is the settlement cycle you offer?
Our standard settlement cycle is T+2 working days, with T being the date of transaction capture. This implies that payments would be settled to the bank account registered with us after 2 working days. Please note that working days do not include second and fourth Saturdays, Sundays and Bank Holidays.
About PAYMENTZ
I would like to know more about PAYMENTZ.
PAYMENTZ is a payment gateway service. We accept and validate Internet payments via Credit Card, Debit Card, Net banking , UPI modes and other modern modes from the end customers in real-time. We provide a secure link between your website, various issuing institutions, acquiring banks and other payment gateway providers.
Where can I view your PCI Certification?
You can find our PCI Cerificate on our website footer links.
How is PAYMENTZ better?
We provide easy to use checkout page for your customers to make the payment seemless. We provide you 24x7 support, our codes are super easy to integrate and don’t take more than 30 minutes. We also provid all the payment options on one page to make collection of payment much easier to you and help you to scel your business.
Getting started
How can I start using PAYMENTZ?
To begin with, you will have to register on our Dashboard by filling in basic details such as email ID, contact details , website URL etc. Once you sign-up you will receive a verification email to the email ID. Verify your email address by following the the instructions on the email. For any support for sign up , you can also contact us on our support email address.
I do not have an app/website. Do you support payment via payment links?
Yes, we do support individuals/unregistered business entities. We provide ready to use Payment link app for both Android and IOS to collect payment from your customers.
I have a business registered outside India. Can I use PAYMENTZ to accept payments?
Unfortunately, we only support businesses registered in India.
I’ve signed up now. What do I do next?
You can login to your dashboard, fill out the application form and submit the same.
I have a registered business and would like to signup with PAYMENTZ. How do I do that?
You can sign up here and submit your application form.
What documents would I need for signing up?
You would need the following documents : 1. Proof of Business (Certificate of Incorporation, Partnership Deed, Service Tax, GST registration document) 2. Firm/Company PAN (Not for Proprietorship) 3. Promoter's PAN (Proprietor/Director) 4. Cancelled cheque / Bank account statement in the name of the business 5. Authorized signatory address proof (Passport/AADHAR/DL/EC)
How long can I access the features on the test mode? Is there a trial period?
You can access the Dashboard in test mode for as long as you like. However, you would need to submit your application form in order to accept live payments from customers.
Do you support cryptocurrency business models?
No. As per RBI regulations, we no longer support online payments for crypto businesses.
What is PAYMENTZ?
PAYMENTZ is a payments solution which allows businesses to accept, process and disburse payments with its product suite. It gives you access to all payment modes including credit card, debit card, netbanking, UPI and popular wallets including JioMoney, Mobikwik, Airtel Money, FreeCharge, Ola Money and PayZapp. Manage NEFT/RTGS/IMPS bank transfers, collect recurring payments, share invoices with customers - all from a single platform.
Do you support unregistered businesses?
Yes, we do support individuals/unregistered business entities. You can sign up here and submit your activation form.
Pricing
Payments and Settlements
Integrations
Pricing
What are the charges involved? Do you charge any set-up fee?
We offer a simple and transparent pricing plan which has no hidden fees: 2% per successful transaction; +1% for International cards, EMI and Amex; No setup fees; No Annual maintenance charges; GST applicable of 18% on the transaction fee. You may refer here for pricing plans. To be more specific, on domestic transactions, we levy a 2% Transaction charge + 0.36% GST* = 2.36% per successful transaction. On International / AMEX / EMI transactions, we levy a 3% Transaction charge + 0.54 % GST* = 3.54%. Please note GST of 18% is applicable on the transaction charge and not on the entire payment amount. For example, if a customer pays INR 100.00. The fees of INR 2.36 (2.36%) would be deducted and you would receive INR 97.64 as per your settlement cycle.
Can the pricing be negotiated?
Sure, you can request for a callback here and our business development team will be in touch to discuss the same.
Payments and Settlements
Is GST mandatory in order to accept payments?
No, GST is not mandatory if your business does not have an annual turnover of over 20 lakhs. However, if you do not provide your GST details, you would not be able to claim TDS at the time of filing returns.
Can I submit credit card information to my own site and create a charge?
No, that would not be possible. You will need to be PCI compliant in order to do that.
How do I collect the payments made by the customer? Is it a manual process?
Settlements are completely automated; there is no need for manual intervention. The captured payments would be settled to your account as per your settlement cycle.
What is the settlement cycle you offer?
Our standard settlement cycle is T+2 working days, with T being the date of transaction capture. This implies that payments would be settled to the bank account registered with us after 2 working days. Please note that working days do not include second and fourth Saturdays, Sundays and Bank Holidays.
Integrations
What are the platforms supported by PAYMENTZ?
You can check out the available platforms and plugins supported by PAYMENTZ here. If the required platform/plugin is not listed you can refer here and try integrating it on your own until we get a dedicated platform/plugin.
Where can I find the API references?
You can check the same here.
International Payments
International Payments
Does PAYMENTZ support wire transfers?
No. Currently, we only support transactions made through cards issued by overseas banks for all the major networks like Visa, Mastercard and Amex.
How does the settlement happen for the international payments?
The Settlement currency for all PAYMENTZ merchants will be in INR (Indian Rupees).Therefore balances will be settled in INR in your bank. The exchange rate during the payment creation time is considered for conversion.
How can I start accepting international payments through PAYMENTZ?
You can raise a request with PAYMENTZ . The support team will get in touch with you to understand your requirements within 24 hours. Once we have the details we will activate the international payments options and you can then start accepting payments.
Does PAYMENTZ handle currency conversion?
For the currencies supported by PAYMENTZ, currency conversion is not required because you can pass the native currency directly to us. For the ones that we do not support you will have to handle conversion at your end and pass it to PAYMENTZ in INR.
What currencies does PAYMENTZ support?
Please contact us by filling the Concat form or you can send mail to our support email address.
What is the settlement cycle for international payments?
Settlements to merchants are made within the default settlement period, T+7 working days where "T" is the day on which the payment was made by the customer.
Can I accept International Payments through PAYMENTZ?
Yes, PAYMENTZ supports accepting payments through cards issued by any overseas bank for eligible registered businesses.