Effective on May 18, 2022
Payment Gateway Solutions Pvt. Ltd.’s (“PAYMENTZ”, “we”, “our” or “us”) are committed to protecting and respecting your privacy.
Together these are all referred to in this policy as “Services”.
|Section Summary||We receive, collect and use the information listed below as it is necessary for the adequate performance of the contract between you and us, to provide you the Services, to support our legitimate interests in better understanding, securing and improving our Services and overall performance, and to allow us to comply with our legal and contractual obligations.|
|We receive and collect personal information from you when you provide us your name and e-mail address during signup, when you contact us or when you make a purchase and provide your billing information. When we communicate using email or other communications medium like a phone.|
|We receive and collect personal information from your browser or mobile device about your use of the Services. We use “cookies”, technical identifiers, and other tracking technologies in order to provide and enhance our Services. We also collect limited data regarding your location and device or the service you are using, such as your mobile device id or browser preferences.|
|We receive and collect personal information from other sources, such as business partners, financial institutions, merchants, subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and fraud prevention agencies.|
We receive, collect and use the information listed below as it is necessary for the adequate performance of the contract between you and us, to provide you the Services, to support our legitimate interests in better understanding, securing, and improving our Services and overall performance, and to allow us to comply with our legal and contractual obligations.
We collect the following information:
Information you give us: We receive and store any information including personal and financial information you provide to us including when you (or your business): enquire of or make an application for our Services; register to use and/or use any of our Services; upload and/or store information with us using our Services; and when you communicate with us through email, SMS, a website or portal, or the telephone or other electronic means. Such information may include your or your customer’s:
Information we collect about you: We receive and store certain information whenever you interact with us; for example by way of “cookies” or similar technology. We also obtain certain information when your web browser accesses our Services and other content provided by or on behalf of us on other websites, or when clicking on emails including:
The Internet protocol (IP) address used to connect your computer or device to the Internet, your login information, browser type, and version, browser plug-in types and versions, operating system platform
For more information please refer to our Cookies Policy or see the separate Cookies section below:
Applications: If you download or use mobile or desk top applications provided by us, we may receive information about your location and your device or the service you are using (including where a payment transaction takes place). Our mobile and desktop apps may collect such information from your mobile device or your computer at any time when you download or use our apps. Where required, we will always seek to notify you if it is our intent to collect real-time location information and, also where required, obtain your consent unless otherwise permitted by law. We may use such information for regulatory purposes, our own due diligence checks, to better understand transaction patterns and to optimize your experience.
Email and Other Communications: We may receive information about you and your use of our Services when we communicate with each other, including when you open an email, messages from us and from the use of electronic identifiers (sometimes known as ‘device fingerprints’), for example, Internet Protocol addresses or telephone numbers.
|Section Summary||We use your personal information to provide and improve our Services, to send you marketing or advertisement communications, to contact you in connection with the Services, to identify and authenticate your access to the Services, to send you updates and news regarding the Services and our products, to respond to a “Contact Us” request, to send you service and administrative e-mails and messages, and to inform you about changes or important Services-related notices.|
Your information (as above) will include information about you (and / or your business) and your transactions. If you give us information, including sensitive personal data, about yourself or other people, you agree (and confirm that the person the information is about has agreed) that we can use this information in the way set out in this policy.
We may use and share your information with our subsidiaries or affiliated companies, business partners, financial institutions, employees, professional advisors, sub-contractors, fraud prevention agencies and third-party service providers to help us and them:
|Section Summary||We transfer your personal information or share it with our subsidiaries or affiliated companies for the purpose of storing or processing such data on our behalf, with credit and financial institution alternative payment schemes and any other financial institutions who may process payments, with third-party service providers who complement and assist us with our business operations and to facilitate our Service (like billing, support, payment processing, fraud prevention agencies or other services), with our business partners and affiliates so they can contact you in order to offer or promote our Service, and with whoever you specifically ask us to share it with.|
We may share your personal data with any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries. We may share your information with selected third parties including:
|Section Summary||The data that you provide us is sent via a secure link (HTTPS) and sensitive data stored is encrypted using standard encryption technology in computer servers with limited access and in controlled facilities. We follow generally accepted industry standards to protect personal data, however no method of transmission over the Internet or method of electronic storage is 100% secure.|
The data that you provide us is sent via a secure link (HTTPS) and sensitive data stored is encrypted using standard encryption technology in computer servers with limited access and in controlled facilities. We store your personal data for the duration of any customer relationship we have with you, or as otherwise required by law (normally up to a maximum of 7 years for legal and tax reasons).
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We will never contact you and ask for your password.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or/and the Services; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
All our employees and data processors, who have access to, and are associated with the processing of your personal data, are obliged to respect the confidentiality of your personal data.
The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Data Subject Rights: To the extent that you wish to exercise your rights under applicable law to request access to and rectification or erasure of your personal data held with paymentz.com, or to restrict or object to such personal data’s processing, or to port such personal data – please contact our support team at [email protected] or our DPO at [email protected].
Opting Out: If you would prefer to no longer receive marketing-related messages from us, or if you would prefer that we not share personal data about you with any of our business partners, you may opt out of receiving messages from us or from our future sharing of information about you by following the “unsubscribe” instructions in the latest such message you have received. We will endeavor to comply with your request as soon as reasonably practicable. Please keep in mind that if you opt out of receiving promotional messages from this Website, we will continue to send you transactional messages and important account-related information regarding this Website or Services offered through this Website.
Choice: At all times, you may choose whether or not to provide or disclose personal data. If you choose not to provide personal data which is mandatory in order to fully use our Services, you may still visit parts of our Website and Services which are available to the general public, but you will not be able to access certain options, programs, and services that require authentication or involve our interaction with you.
|Section Summary||PAYMENTZ will only process your personal data where we have lawful authority to do so. In general, PAYMENTZ will either process:|
For more information about cookies, including how to see what cookies have been set and how to manage, block and delete them, see our Cookies Policy.
If you use the Website or the Services after we have published such changes, you will be agreeing to be bound by those changes. If you do not agree to be bound by this policy at any time, you should not use our Website and Services.
We are not responsible nor will be liable to you in any way for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that our performance will be error-free, and to the maximum extent permitted by law, we will not be liable for any direct, indirect, incidental, consequential or punitive damages or other loss suffered by you and relating to the use or release of your personal data.